THE FOLLOWING STANDARD TERMS AND CONDITIONS APPLY TO ALL BOOKINGS


Railtours Ireland First Class is dedicated to providing a professional and personalised service. It is our intention to operate all tours as advertised. However, due to operational reasons it may, on occasion, be necessary to alter certain itineraries. Railtours Ireland cannot be held liable in the event of an attraction being closed. Student discounts can only be given if requested at time of booking. No discounts can be given retrospectively.


Railtours Ireland First Class cannot be held responsible for customers not having the correct visa documentation to enter Ireland or Northern Ireland.


Railtours Ireland First Class reserves the right to cancel tours if industrial or other action affects any of the components which make up our tour or if there is insufficient demand.


For any tours that include a trip to the Aran Islands the following condition applies: Should weather conditions be such as to curtail flights you will be taken on an alternative tour to Connemara and refunded the difference. No further refund available should you decide not to go to Connemara for any reason.


Railtours Ireland First Class cannot be held responsible for any damage, loss, accident, delay, irregularity, injury to person or property whatsoever or howsoever caused arising out of or in connection with excursion, tour or transfer. Passengers travel at their own risk and our liability for any claim whatsoever is limited only to the price of the tour.


CANCELLATION POLICY

DAY TOURS: 24 hours’ notice prior to the departure time must be given in order to get a refund on any day tour.

EXTENDED TOURS: 48 hours’ notice prior to the departure time if the tour includes accommodation (Except for The Emerald Isle Express tour where 30 days’ notice is required).

"If you miss the train, you miss the tour"

All refunds are subject to a 10% administration charge. We reserve the right to refuse admission to any tour and to terminate a tour if circumstances demand.


Luggage Allowance: There is no limit to the amount of luggage and there are luggage facilities on board trains & coaches and we try to keep luggage transfers between trains and coaches to a minimum. However it is strongly recommended that large excess amounts of luggage be stored, perhaps, at your Dublin hotel for the duration of your railtour.


Wheelchair friendly: As long as the individual has some mobility then our tours would be suitable. The trains are wheelchair friendly in Ireland however the buses/coaches are not. The guest would have to be able to climb the steps on to the bus. It is with regret that we cannot accommodate Mobility Scooters on our tours.


PLEASE NOTE

Online Tour Operators / Tour / Inward Operators guests receive the following in relation to overnight tours:

Belfast Hotel 4* Standard with Breakfast

Galway 3* Boutique and 4* Standard Hotel with Breakfast

Killarney – B+B accommodation with Breakfast

Dublin – 4* Standard accommodation with no Breakfast / no Breakfast on train included

(Accommodations are booked on a per person sharing option and single supplements are charged by accommodation providers which in turn will be applied to bookings)


Iarnród Éireann/CIE shall in no way be responsible for the activities, acts or defaults of Railtours Ireland and cannot be held responsible or liable for any damage (whether direct, indirect, incidental, consequential), loss, accident, delay, irregularity, death, injury to person or property howsoever or whatsoever caused arising out of or in connection with the provision of the services offered by Railtours Ireland or in any manner whatsoever save to the extent of any liability incurred by Iarnród Éireann/CIE pursuant to the provision by it of rail services subject to the terms and conditions of the CIE Bye-laws and the Iarnród Éireann Conditions of Carriage of Passengers and their Luggage.

Iarnród Éireann/CIE is not responsible or liable for the accuracy of any information, data or opinion or statements made on this promotional material/website. Iarnród Éireann/ CIE disclaims all liability which might arise out of, or in connection with the use or reliance on the content or performance of, or information on or services provided on or through this promotional material/ website.