What is included in a Railtours Ireland First Class package?
All tours are priced per person sharing and include:
- All travel by rail and coach
- Reserved seats on trains
- Local tours as appropriate
- Entry fee to all attractions on the tour
- Information pack including itinerary
- Qualified driver/guide on coaches
- Host on trains
- Hotel / B&B accommodation on all extended tours
- Breakfast at your hotel each morning in Killarney, Galway & Belfast (All Dublin Hotel Accommodation will include breakfast from January 2020 onwards)
Do you have a question about Railtours Ireland First Class? Below are some of our most Frequently Asked Questions and Answers. Feel free to contact us if you have a question which is not answered below.
Q. When I book a tour online, what happens next?
A. All our 1-day tours are immediately confirmed. All overnight tours are provisional and you will receive a FINAL confirmation email once all elements are booked. This final confirmation email will include details about check in.
The next contact you will have is when you check in for your tour at the appropriate Dublin train station at the correct time. You will be checked in by one of our Railtours Ireland colleagues wearing our highly recognisable bright, yellow jackets!
Q. When I book a tour over the phone, what happens next?
A. When you book a 1-day tour over the phone, our reservation agent will confirm availability with you at the time of booking. When you book an overnight/extended tour over the phone, our reservation agent will take your booking details, after which it will take approximately 24-48 hours to confirm your tour back to you.
In order to confirm an overnight/extended tour, our reservations department must first contact our partner hotels to check for availability. Once availability is confirmed, we will take payment for your tour and send you your final confirmation email.
The next contact you will have is when you check in for your tour at the appropriate Dublin train station at the correct time. You will be checked in by one of our Railtours Ireland representatives wearing our highly recognisable, bright yellow jackets!
Q. Can I leave the tour before it returns to Dublin?
A. Yes. For example, if you wish to leave one of our tours in Galway, you are free to do so. However, please advise your Railtours host on the day, otherwise they will be worried about you! Please note that there is no refund for any unused portions of the tour.
If you wish to extend your tour and spend an overnight in Cork, Killarney, Galway and Belfast we can arrange accomodation, subject to availability.
Q. On your extended tours, can you advise which Killarney Bed and Breakfast establishments we will be staying in?
A. While your accommodation will be confirmed when you make your booking, it is only on the day of travel that you are allocated a specific guesthouse. However, if you opt for a four-star standard hotel upgrade in Killarney we can tell you what hotel you will be staying in as soon as the booking is confirmed.
Hotels we use in Killarney include: The International Hotel, The Great Southern Hotel, The Killarney Plaza Hotel, The Killarney Towers Hotel, The Holiday Inn, Randles Court Hotel and the Dromhall Hotel. These hotels are either in the town centre or very close by.
Please note that individual hotels are subject to availability and cannot be requested specifically.
Q. What is a B&B (Bed and Breakfast Accommodation)?
A. A B&B is an Irish home which lets out a number of rooms to paying guests. The rooms are always ensuite with their own private bathroom.
B&Bs are very clean and comfortable, but they are NOT hotels and do not have the same facilities as hotels. They tend to be on the edge of Killarney and not in the centre, as most hotels are.
If you are unsure that a B&B would be the right choice for your particular needs then we strongly advise availing of our upgrade to a four-star standard hotel option.
Q. Do you use first class on the train?
A. We do not use first class on the train as first class rail transport is extremely limited and available only on certain trains on three routes in Ireland. For operational reasons, all Railtours Ireland customers sit together in a specially reserved car or portion of a car with their host.
Q. I want to go on one of your extended tours – what about luggage?
A. There are luggage facilities on board trains & coaches and we try to keep luggage transfers between the trains and coaches to a minimum.
It is recommended that large excess amounts of luggage be stored, perhaps, at your Dublin hotel for the duration of your rail tour. We advise that you only bring what you are comfortable lifting on/off trains & coaches. However, there is no luggage restriction.
Q. How do I get to Ireland?
A. Getting to Ireland is easy. While we do not offer flights, we recommend Aer Lingus for the widest selection of routes and best value from North America, the UK, Europe and Australia.
Remember, if you are returning to the USA from Ireland you can take advantage of pre clearance, which is unique to Ireland, and arrive home as a domestic passenger avoiding the queues at immigration.
You can also take the ferry from The United Kingdom to Ireland. Check out these great tour options from London here here.
Q. What sort of people travel on your tours?
A. Railtours Ireland First Class is what’s known in the travel/tourism industry as an FIT tour product. This means that it attracts “Free Independent Travellers” of all ages and nationalities. What these travellers have in common is a desire to have a unique touring experience in Ireland, one in which they are free to explore Ireland's towns, cities, countryside and attractions at their own pace, while also availing of a wonderfully constructed itinerary and knowledgeable hosts.
Our tours also offer a comfortable and eco-conscious way to explore the island of Ireland without having to drive. Check out why you should go Car Free, Carefree here.
Q. What language are your tours conducted in?
A. Our tours are conducted in English only. However, we can provide detailed itineraries in all major European languages if we are informed of your requirement in advance. Also, at key visitor attractions in Ireland, multiple language literature is generally available.
Q: Are your tours wheelchair friendly?
A. As long as you have some mobility, our tours would be suitable for you.
The trains are wheelchair friendly in Ireland however, most coaches are not wheelchair accessible so you would be required to get on and off the coach unaided by Railtours Ireland staff.
If you need extra walking assistance, you may bring a light-weight foldable wheelchair which can be stowed in the luggage compartment. It is with regret that we cannot accommodate mobility scooters on our tours.
Please ensure that you advise us, when booking a tour, that you will be using a wheelchair or other medical equipment so that we can make the necessary arrangements in the train stations ahead of time.
Q. What type of Room is a Twin, Double and Triple?
A. Twin room has two beds, a double room has one double bed & a triple room sleeps three people (usually a double and a single bed).
Q. What hotels do you use in Dublin?
A. The hotels we use in Dublin are: The Ashling Hotel, The Gibson Hotel, The North Star Hotel, Cassidy's Hotel, and The Beresford Hotel. All are three and four star properties.
Dublin has very busy periods all year round so, from time to time, we have other partner hotels that we also use.
Q. What hotels do you use in Galway?
A. We like to use hotels in Galway's vibrant city centre including: The Galmont Hotel, The Harbour Hotel, The Eyre Square Hotel, The Imperial Hotel and the Meyrick Hotel, amongst others. All are three and four star properties.
Galway can be a very busy destination, especially during the summer with all its festivals, and on occasion we use other hotels just outside the city centre.
Q: Tours visiting Northern Ireland - Any special requirements for tours visiting Belfast, Giants Causeway & Game of Thrones?
A. On any tour to Belfast or the Giant’s Causeway and Game of Thrones you will be leaving the Republic of Ireland and entering the United Kingdom and Northern Ireland.
Please ensure that your visa requirements are in order, and it is essential that you carry your passport.
Q: How do I avail of a Student Discount on a tour?
A. To avail of a Student Discount on any of our tours you must hold a valid student ID Card. Student Card numbers must be entered, at the time of booking, in the space provided on the booking form and also be available for inspection at commencement of the tour.
Without a valid Student Card we are, unfortunately, unable to offer student discounts.
Q: How do I avail of the Free Hop On / Off tickets?
A. Generally these tickets are in your travel pack when you check in for your tour. However, if you wish to use these before your tour departs you can collect them from our city centre office on Amiens street, Dublin 1. We are located directly opposite Dublin Connolly train station.
Our city centre address is 16 Amiens St., Dublin 01.
Alternatively, we can email you the Hop On/Off City Tour voucher prior to the departure of your tour. This voucher must be printed in order to redeem your tickets. The driver on the bus will exchange this voucher for your Hop On/Off City Tour tickets. If you wish to receive the voucher via email, please let us know.